Thursday 10 Oct 2024

Forest Adventure Health and Safety

What happens if I am unable to attend a booking I have made?

BOOKING TERMS AND CONDITIONS

Forest Adventure Limited accepts bookings subject to the following conditions:
A deposit of 25% of the full booking fee is to be made at the same time of the booking.
Cancellations must be notified in writing to Forest Adventure Ltd.
Cancellation by the client is in accordance with the following scales:-
Cancellation more than 2 months before activity - loss of 25% of total fee
Cancellation less than 2 months before activity - 50% of total fee
Cancellation less than 1 month before activity - 75% of total fee
Cancellation less than 2 weeks before activity - 100% of total fee
The company reserves the right to cancel a session without prior notice. In such cases all monies will be refunded in full.
What should i do if i am not going to make it on time to the meeting point? Contact us on our office 01594 835 116 or mobile number 07712833537 as soon as you can. Leave a message if no one is available to take your call, and we will inform the instructor.
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